Four steps. No trip charges stacked on top, no parts ordered before you have seen a number.
1. The call
Tell us the appliance and what it is doing. Symptoms are enough. We book a window that suits you.
2. The diagnostic
Flat $80. The technician tests on site and finds the actual fault, not the likely one. The fee is credited toward the repair if you go ahead.
3. The estimate
Written estimate before any part is ordered or fitted. Parts and labor are itemised. If the part has a long lead time, you are told before you commit.
4. The repair
Genuine OEM parts only. 90 days on labor, 365 days on parts.
Who does the work
EPA Section 608 certified technicians for sealed-system work. Sealed-system work on Thermador refrigeration requires it by law, and we do not subcontract it.
