Diagnostic fee
$80, flat, per appliance. It covers the visit and the diagnosis. It is credited toward the repair if you approve the work.
Estimates
Written estimate before any part is ordered or fitted. Nothing is ordered or fitted before you approve it.
Parts
Genuine OEM parts only. Availability and lead time are quoted before you commit. Special-order parts may be non-returnable once ordered.
Warranty
90 days on our labor and 365 days on the parts we supply, from the date of the repair. The warranty covers the repair performed, not unrelated faults that appear later.
Independence
Thermador is a trademark of BSH Home Appliances. We use the name only to say which appliances we repair. Work by an independent shop may affect an in-force manufacturer warranty; check yours before booking.
