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Independent Thermador service — Jacksonville, Duval County

Mon–Fri 8am–6pm · Sat 9am–4pm

Northbank Kitchen Service

Flat, per appliance, credited to the repair

$80 diagnostic

One number to get a technician to the kitchen. It is credited to the repair if you go ahead. No trip charge stacked on top of it.

Included The visit and the diagnosis Travel inside the 40-mile radius, on-site testing, and a named fault. Not a guess at the likely part.
Included A written estimate Written estimate before any part is ordered or fitted. Parts and labor itemised, with the lead time stated before you commit.
Credited Back off the repair Approve the work and the $80 comes off the total. Decline it and you have paid for a real diagnosis you can take elsewhere.
Not included Parts and repair labor Quoted after the diagnosis, because a fill valve and a sealed-system repair are not the same job.

Bands, not guesses

The whole book

Parts and labor, fitted

What has each repair actually been costing?

A fixed repair price quoted sight unseen is the part somebody hopes to sell you. A band is what an honest shop can put in writing before it has seen the appliance, so here is every band we work to, and what the same appliance costs to replace instead.

Thermador repair bands in Jacksonville, Duval County — parts and labor fitted, with the $80 diagnostic credited against them.
What failed Cost, fitted
The diagnostic visit $80, credited
Igniter, spark module or surface element $200–$500
Oven thermostat or temperature sensor $170–$570
Bake or broil element $200–$530
Convection fan or motor $250–$660
Control board or touch panel $410–$1,010
Door hinge, glass or seal $180–$700
Refrigeration column sealed system $910–$2,270
Repair or replace: A comparable Thermador wall oven, rangetop or column, appliance only — before delivery, installation or cabinetry. National appliance pricing, not Florida labour.
Replacing it instead Appliance only
Wall oven, the usual repair-or-replace comparison $4,200–$9,500
Professional rangetop or range $5,500–$14,500

A band, not a quote. Which part failed, whether the appliance has to come out of its cabinet to reach it, and whether the sealed system is opened all move the figure inside it, so the firm number is written down once the fault has a name. Written estimate before any part is ordered or fitted.

A column that will not hold temperature might need a fan, a defrost sensor, a control board or a sealed-system repair. Those are four different bills, and no honest shop can tell you which one it is down a phone line. So the diagnostic is fixed, the repair is banded, and the firm figure is written down once the fault has a name.

What moves a job inside its band?

  • Which part failed, and whether it is current or special order.
  • Whether the appliance has to come out of the cabinet to reach it.
  • Whether the sealed system is opened, which is EPA Section 608 work.
  • Whether a second technician is needed to lift a column or a hood.

And sometimes the honest answer is that the job is not worth doing. The repair bands above set against what the same appliance costs to replace are worked through on repair or replace.

EPA Section 608 certified technicians for sealed-system work.

What owners ask about the bill

What does the $80 diagnostic actually buy?

The trip inside the 40-mile radius, on-site testing, and a named fault rather than a guess at the likely part. It is credited to the repair if you go ahead, and if you decline you keep a diagnosis you can take elsewhere.

Why quote a range instead of a price?

Because one complaint at the door has several causes at several prices. A column that will not hold temperature might be a fan, a defrost sensor, a board or a sealed system, and those are four different bills. The band is honest; a fixed price sight unseen is the part somebody hopes to sell you.

When is replacing it the better answer?

A comparable Thermador wall oven, rangetop or column, appliance only — before delivery, installation or cabinetry. National appliance pricing, not Florida labour. Against $4,200–$14,500 to replace, most single-component repairs are worth doing. When they are not, we say so in the written estimate instead of quoting the work.

Is there anything added to the bill afterwards?

No trip charge, no fuel surcharge and no second diagnostic on a return visit for the same fault. Genuine OEM parts only. 90 days on our labor and 365 days on the parts we fit.

$80 Flat, per appliance, credited to the repair.
90 Days on our labor. See the warranty.
365 Days on parts we fit. Genuine OEM parts only.

Paid, then written

What owners said about the bill afterwards

4.7 out of 5, from 66 customer reviews. A few of them are below; the rest sit on the page for the repair or the part of town they were filed in. One kitchen and one fault apiece, printed as they reached us.
  • He was right about the coil board, but the first replacement arrived faulty and the cooktop was out of action for the best part of a month. He did keep me posted in the end, and the repair itself is sound.

    Philippa R.

  • The hood lights kept flickering and one bank had died altogether. He replaced the driver and both banks, and tidied the loom while he was in there. A second visit was needed for a trim piece.

    Maribel S.

  • One induction zone stopped recognising pans while the rest of the surface carried on. The inverter board under the glass had failed. He tested the supply first, which is apparently where most of these start.

    Seraphina M.

Every review we publish

Book the diagnostic and get a real answer. Call (904) 395-4339 Request a visit

A pair of hands working at an opened burner well on a stainless cooktop set into speckled granite
From the visit:What the diagnostic covers: hands on the appliance, then a number in writing.